Find Help, Find Hope!

If in Crisis

Suicide Prevention Lifeline

(800) 273-TALK or (800) SUICIDE

Help Line:


211 is a three-digit dialing code which is an information and referral phone line to connect Pennsylvanians will health and human services Help Line is an information and referral service and first response point for crisis calls in Bradford, Clinton, Columbia, Lackawanna, Luzerne, Lycoming, Montour, Northumberland, Pike, Snyder, Sullivan, Susquehanna, Tioga, Union, Wayne and Wyoming Counties.  We also provide services in Monroe County with our partner PoconoInfo. It operates twenty-four hours a day, 365 days a year, staffed by trained caseworkers as a program of the Family Service Association of NEPA.

If this is an emergency, please call 911 as soon as possible.


Community Counseling Services:

Phone: (570) 552-6000

Hours: 8:30a.m. through 5:00p.m.


Northeast Counseling Services:

Phone: (570) 735-7590 (Nanticoke) or (570) 455-6385 (Hazleton)

Hours: 8:30a.m. through 4:30p.m.


Children’s Service Center:

Phone: (570) 825-6425

Hours: 8:30a.m. through 5:00p.m.


Luzerne-Wyoming Counties MH/DS Program:

Phone: (570) 825-9441

Hours: 8:30a.m. through 4:30p.m.


Evenings & Weekends:

The Warm Line:


(570) 270-6866

The Warm Line is a telephone support line where you will be able to talk to specially trained peers that can listen to concerns and offer support. The Warm Line Peer Responder will have a unique perspective on your issues since they may have experienced many of the same feelings. The Warm Line is available between 5:00p.m. and 9:00p.m. seven days a week.


NAMI Information Line

(800) 950-NAMI

The Information HelpLine is an information and referral service which can be reached by calling 1 (800) 950-NAMI (6264), Monday through Friday, 10 a.m.- 6 p.m., EST.  Business callers, including those seeking particular NAMI staff members, should call 1 (703)524-7600.




Additional Resources


Girls & Boys Town National Hotline
(800) 448-3000

National Hopeline Network

National Suicide Prevention Lifeline
(800) 273-TALK (8255)

National Youth Crisis Hotline
(800) 442-HOPE (4673)


Alcohol Hotline
(800) 331-2900

Al-Anon for Families of Alcoholics
(800) 344-2666

Alcohol and Drug Helpline
(800) 821-4357

Alcohol Treatment Referral Hotline
(800) 252-6465

Alcohol & Drug Abuse Hotline
(800) 729-6686

Families Anonymous
(800) 736-9805

National Council on Alcoholism and Drug Dependence Hopeline
(800) 622-2255


Poison Control
(800) 222-1222

National Institute on Drug Abuse Hotline
(800) 662-4357

Cocaine Anonymous
(800) 347-8998

National Help Line for Substance Abuse
(800) 262-2463


National Domestic Violence Hotline
(800) 799-7233

National US Child Abuse Hotline
(800) 422-4453

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